OpenSimWorld is the directory of 3D Virtual Worlds based on OpenSimulator and connected through the HyperGrid. Learn More
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Und wieder das alte Leiden. Da geht man online und sieht aus wie aus der Hölle raus geworfen. Mehrfach die letzten Tage angeschrieben, keine Reaktion. Heute gleich nochmals und dieses mal ein Bild Inworld gemacht , nicht das es heißt ich hätte nicht geschrieben. Die gleiche Nachricht per Mail gesendet, es wird wohl nichts passieren.
Schön wenn hier User berichten das der Umzug gut verlief, ich bin am Verzweifeln und am Boden zerstört.
And here we go again—the same old misery. You log on, and it’s like you’ve been spat out of hell. I’ve reached out several times over the last few days, but there’s been no response. I tried again today—and this time, I even took an in-world screenshot, just so no one can claim I never sent a message. I also sent the same note via email, though I doubt anything will come of it.
It’s great for other users that their migration went smoothly, but as for me—I’m in despair and completely devastated.
Ich verstehe auch nicht wieso hier berichtet wird das das gesamte Inventar mit umgezogen ist von OS Grid nach Neverworld. Laut Aussage von Masala muss dieses einer Überprüfung unterzogen werden ansonsten zieht nur das Land mit um. Werden da nun auch Unterschiede bei den Usern gemacht ? Alles sehr komisch. Ich freue mich echt das es User gibt die es hinter sich haben und das da alles geklappt hat. Aber was mich angeht bin ich da sehr skeptisch. So wie sich die ganze Sache jetzt schon gestaltet wird es wohl noch im Desaster enden.
I also don’t understand why it’s being reported here that the entire inventory was moved over from OS Grid to Neverworld. According to Masala, the inventory has to undergo a review process; otherwise, only the land gets transferred. Are they making distinctions between different users, then? It’s all very strange. I’m genuinely happy for the users who have already gone through the process and for whom everything worked out, but as far as I’m concerned, I remain very skeptical. The way things are shaping up right now, this is likely to end in a disaster.
Schön wenn hier User berichten das der Umzug gut verlief, ich bin am Verzweifeln und am Boden zerstört.
And here we go again—the same old misery. You log on, and it’s like you’ve been spat out of hell. I’ve reached out several times over the last few days, but there’s been no response. I tried again today—and this time, I even took an in-world screenshot, just so no one can claim I never sent a message. I also sent the same note via email, though I doubt anything will come of it.
It’s great for other users that their migration went smoothly, but as for me—I’m in despair and completely devastated.
Ich verstehe auch nicht wieso hier berichtet wird das das gesamte Inventar mit umgezogen ist von OS Grid nach Neverworld. Laut Aussage von Masala muss dieses einer Überprüfung unterzogen werden ansonsten zieht nur das Land mit um. Werden da nun auch Unterschiede bei den Usern gemacht ? Alles sehr komisch. Ich freue mich echt das es User gibt die es hinter sich haben und das da alles geklappt hat. Aber was mich angeht bin ich da sehr skeptisch. So wie sich die ganze Sache jetzt schon gestaltet wird es wohl noch im Desaster enden.
I also don’t understand why it’s being reported here that the entire inventory was moved over from OS Grid to Neverworld. According to Masala, the inventory has to undergo a review process; otherwise, only the land gets transferred. Are they making distinctions between different users, then? It’s all very strange. I’m genuinely happy for the users who have already gone through the process and for whom everything worked out, but as far as I’m concerned, I remain very skeptical. The way things are shaping up right now, this is likely to end in a disaster.
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**UNADECal Hosting, When Cheap Hosting Becomes an Expensive Nightmare**
Reading yet another account of unanswered messages, unresolved problems and growing frustration surrounding grid migration, I cannot say I am surprised.
Unfortunately, complaints about communication and support involving Unadecal Masala are becoming all too familiar.
Hosting an OpenSim grid is not simply a matter of collecting monthly payments and providing server space. It comes with responsibilities, technical competence, reliability, transparency and, above all, customer support.
Grid owners invest enormous amounts of time, creativity, effort and money into building their virtual worlds. Their regions, inventories, communities and years of work depend on the stability and professionalism of their hosting provider.
When something goes wrong, they need answers, not silence.
When a customer repeatedly contacts their hosting provider, sends messages, follows up by email and still receives no meaningful response, something is seriously wrong with the service being provided.
And let us be perfectly clear about something.
**Cheap hosting is not cheap when the service you are paying for fails to deliver.**
I have seen grids struggle with hosting problems, owners become increasingly frustrated and communities face disruption. Some have moved to other hosting providers, while others have ultimately closed their grids.
I am not claiming that every closure or migration was caused by one individual, but these experiences raise legitimate questions about the quality and reliability of the hosting service.
A hosting provider cannot expect customers to remain patient indefinitely while their concerns go unanswered.
Customers are not asking for miracles. They are asking for the service they pay for, honest communication, timely assistance and a hosting provider who takes responsibility when problems arise.
The situation involving migration from OSgrid to Neverworld raises further concerns. If some users report successful transfers of their inventories while others are told that inventory must first undergo a review process, then the procedures need to be explained clearly and consistently.
What exactly is included in the migration? What requires approval? What can be transferred, and what cannot? Who is responsible for ensuring that customers understand these conditions before the process begins?
These are perfectly reasonable questions, and customers deserve straightforward answers.
What concerns me most is the apparent lack of accountability.
If a hosting provider accepts payment for a service, there is an obligation to deliver what has been agreed upon. If technical problems prevent that, customers should be informed, supported and given realistic expectations.
Ignoring messages or leaving people uncertain about the future of their virtual worlds is simply unacceptable.
**A low price does not excuse poor service, a lack of communication or a failure to take responsibility.**
And frankly, if someone is unable or unwilling to provide the level of support required to host an OpenSim grid properly, then perhaps they should seriously reconsider offering that service in the first place.
Trust is earned through actions, not promises.
People deserve better than having to chase their hosting provider for answers while worrying about losing years of work.
**My opinion is simple. If you accept people's money, you accept responsibility for the service you promise to provide. If you cannot deliver that service, be honest about it.**
Because in the end, the most expensive hosting is not necessarily the one with the highest monthly fee.
"It is the one that costs you your time, your peace of mind, your trust and potentially everything you have worked so hard to build."
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Reading yet another account of unanswered messages, unresolved problems and growing frustration surrounding grid migration, I cannot say I am surprised.
Unfortunately, complaints about communication and support involving Unadecal Masala are becoming all too familiar.
Hosting an OpenSim grid is not simply a matter of collecting monthly payments and providing server space. It comes with responsibilities, technical competence, reliability, transparency and, above all, customer support.
Grid owners invest enormous amounts of time, creativity, effort and money into building their virtual worlds. Their regions, inventories, communities and years of work depend on the stability and professionalism of their hosting provider.
When something goes wrong, they need answers, not silence.
When a customer repeatedly contacts their hosting provider, sends messages, follows up by email and still receives no meaningful response, something is seriously wrong with the service being provided.
And let us be perfectly clear about something.
**Cheap hosting is not cheap when the service you are paying for fails to deliver.**
I have seen grids struggle with hosting problems, owners become increasingly frustrated and communities face disruption. Some have moved to other hosting providers, while others have ultimately closed their grids.
I am not claiming that every closure or migration was caused by one individual, but these experiences raise legitimate questions about the quality and reliability of the hosting service.
A hosting provider cannot expect customers to remain patient indefinitely while their concerns go unanswered.
Customers are not asking for miracles. They are asking for the service they pay for, honest communication, timely assistance and a hosting provider who takes responsibility when problems arise.
The situation involving migration from OSgrid to Neverworld raises further concerns. If some users report successful transfers of their inventories while others are told that inventory must first undergo a review process, then the procedures need to be explained clearly and consistently.
What exactly is included in the migration? What requires approval? What can be transferred, and what cannot? Who is responsible for ensuring that customers understand these conditions before the process begins?
These are perfectly reasonable questions, and customers deserve straightforward answers.
What concerns me most is the apparent lack of accountability.
If a hosting provider accepts payment for a service, there is an obligation to deliver what has been agreed upon. If technical problems prevent that, customers should be informed, supported and given realistic expectations.
Ignoring messages or leaving people uncertain about the future of their virtual worlds is simply unacceptable.
**A low price does not excuse poor service, a lack of communication or a failure to take responsibility.**
And frankly, if someone is unable or unwilling to provide the level of support required to host an OpenSim grid properly, then perhaps they should seriously reconsider offering that service in the first place.
Trust is earned through actions, not promises.
People deserve better than having to chase their hosting provider for answers while worrying about losing years of work.
**My opinion is simple. If you accept people's money, you accept responsibility for the service you promise to provide. If you cannot deliver that service, be honest about it.**
Because in the end, the most expensive hosting is not necessarily the one with the highest monthly fee.
"It is the one that costs you your time, your peace of mind, your trust and potentially everything you have worked so hard to build."